Privacy Policy
1. Purpose
Regmina, UAB (hereinafter “Regmina,” “we,” or “us”) respects the privacy of our clients, business partners, and visitors to our website. We are committed to protecting personal information and using it only for appropriate purposes. This Privacy Policy describes the information we collect, how we obtain and use that information, and how we disclose it when necessary. It also explains the measures we take to safeguard your personal data and outlines your rights regarding your information. Our goal is to be transparent and accountable in handling your personal data.
2. Scope
This Privacy Policy applies to personal data collected by Regmina through:
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Our Website: The Regmina website at regmina.com (the “Website”), including any contact forms, cookies, and interactive features present on the site.
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Our Services: The digital business services we offer (collectively, the “Services”), including but not limited to company registration assistance, accounting services, and business consultation services as described on our Website. This policy covers personal data we process in connection with providing these Services to our clients.
For the purposes of this policy, a “Client” refers to any individual or entity that uses our Services, and a “Visitor” refers to any individual who visits our Website. In all cases, Regmina acts as the data controller for the personal data described in this policy, meaning we determine the purposes and means of processing that data. This Privacy Policy does not apply to any third-party websites or services that may be linked on our site (see Section 5.4 below).
No Use by Minors: Our Website and Services are intended for adults engaged in business activities. We do not knowingly collect personal data from children under the age of 18. If you are under 18, please do not use the Website or provide any personal information to us.
By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please refrain from using the Website or engaging our Services.
3. Website
3.1. Information You Provide on the Website
While visiting our Website, you may choose to provide personal information via online forms or other interactions. The types of data you might provide include:
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Contact Form Information: If you fill out the contact form (or any inquiry/registration form) on our site, we collect the information you enter, such as your name, email address, telephone number, company name, and the content of your message or inquiry. This also includes any other details you voluntarily provide when requesting information about our Services or asking to be contacted.
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Newsletter or Updates: If our Website offers a newsletter subscription or similar updates, and you sign up, we will collect your email address (and possibly your name) to send you the requested publications or updates.
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Other Submissions: Any personal data you submit through interactive features on the Website (for example, by leaving a comment on our blog or interacting with chat widgets, if available) will be collected. This could include your name, email, and any content of your posting or question.
Please avoid submitting any sensitive personal information through our Website forms unless it is necessary. Sensitive data includes things like personal identification numbers, financial account details, health information, etc. Regmina will only ask for information that is relevant to your inquiry or the service you are interested in.
3.2. Cookies and Automated Data Collection
Like most websites, our Website uses cookies and similar tracking technologies to enhance user experience and gather information about how the site is used:
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Cookies: A cookie is a small text file that our site stores on your browser or device when you visit. We use cookies to remember your preferences and settings, improve site functionality, and collect aggregate analytics information. For example, cookies help us recognize you as a returning visitor and can streamline form inputs or language settings on subsequent visits. They also allow us to understand which pages of our site are popular and how users navigate through them.
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Cookie Choices: You can control or delete cookies through your browser settings. You have the option to refuse all or certain cookies. However, please note that if cookies are disabled, some parts of our Website may not function properly. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Website.
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Automated Logs: Our web servers and third-party analytics providers automatically collect certain technical data when you visit the Website. This data may include your IP address, browser type, device information, operating system, referring URLs, pages you viewed on our site, the dates/times of visits, and your general geographic location (e.g. country or city). This information is collected to understand how our Website is used and to improve performance and security.
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Analytics Tools: We may use third-party analytics services (such as Google Analytics or similar tools) that utilize cookies and scripts to collect usage data. These tools help us analyze web traffic and user behavior on the site. The information gathered (e.g. which pages you visit and for how long) is used in aggregate form to improve our Website and marketing efforts. These third-party services may also collect identifiers like your IP address; however, we do not allow analytics providers to use this information for purposes other than providing services to Regmina. Information gathered through automated means may be associated with personal information you have provided (for example, if you submitted a contact form, we might link your site usage to that contact entry) in order to personalize your experience or follow up on an inquiry.
By using our Website without disabling cookies, you consent to our use of cookies and similar technologies as described above. We display a cookie notice or banner where required by law to obtain your consent.
3.3. How We Use Information Collected (Website)
We may use the personal information collected from our Website visitors for the following purposes:
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To Respond to Inquiries: If you contact us via the Website (e.g., through the contact form), we will use your provided information to respond to your request or question and provide you with the information or assistance you asked for.
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To Provide and Improve Website Functionality: We use data to present our Website and its contents in an effective manner for you and your device. This includes using cookies to keep you logged in (if applicable), remember your preferences, and ensure the website displays correctly. We also analyze usage data to diagnose technical problems, maintain security, and improve the layout and content of our site.
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To Provide Information or Services You Request: If you fill out a form to download content, register for an event/webinar, or request a service through the Website, we will use your information to fulfill those requests. For example, we might use your email to send you a requested guide or to follow up about a service you expressed interest in.
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To Send Updates and Marketing Communications: Where you have provided your contact details and consented (or where otherwise permitted by applicable law), we may use your information to send you newsletters, updates about our services, or promotional materials that we believe may be of interest to you. (You have the ability to opt out of such communications, as described in Section 3.5 below.)
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To Notify You of Changes: We may use your contact information to inform you about important changes to our Website, services, or policies. For instance, we might send a notice if this Privacy Policy is updated.
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To Allow Interactive Features: If our Website offers interactive features (such as blog comments, forums, or surveys), and you choose to participate, we will use the information you provide to facilitate that participation and possibly display your contributions to other users (for example, showing your name and comment on a blog post).
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For Analytics and Business Purposes: We process usage data and feedback to understand user engagement and preferences. This helps us perform internal analytics, research, and statistical analysis. Ultimately, this informs our business decisions, such as which services to develop or improve and how to enhance user experience.
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To Enforce Terms and Protect Our Rights: Information collected on the Website may be used to enforce our Website Terms of Use or other agreements, and to protect the rights, property, or safety of Regmina, our users, or others. For example, we may use data to prevent fraud, cyber-attacks or to detect and address any violations of our policies.
We will use website-collected information only for the purposes stated above or as otherwise disclosed to you at the point of collection. We do not use the data collected through our Website to make any automated decisions about you that would have legal or significant effects.
3.4. How We Share Information (Website)
We treat the personal information collected from our Website visitors with care and confidentiality. However, in certain situations, we may share such information with third parties, as outlined below:
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Service Providers: We may share website user data with trusted third-party service providers who perform functions on our behalf. These include website hosting providers, IT support, analytics companies, customer relationship management (CRM) software providers, marketing email platforms, and similar vendors. These parties are only given access to the information necessary to perform their support functions, and they are contractually obligated to protect your data and use it only for the purposes of providing services to Regmina.
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Affiliates and Subsidiaries: If Regmina is part of a group of companies or in the future establishes subsidiaries, we may share information with our affiliated entities for internal business purposes consistent with this policy (for example, internal administration, or so that an affiliate can assist in responding to an inquiry). Any such affiliate will be required to maintain the confidentiality of the information in line with this Privacy Policy.
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Business Transfers: If Regmina undergoes a business transaction such as a merger, acquisition by another company, reorganization, or sale of all or part of our assets, personal information collected through the Website may be among the assets transferred. We will ensure that any successor entity honors the commitments we have made in this Privacy Policy with respect to your personal data.
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Legal Obligations and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government investigation). Additionally, we may disclose information where necessary to establish, exercise, or defend legal claims, to enforce our Website Terms of Use or other agreements, or to protect the rights, property, or safety of Regmina, our employees, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
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With Your Consent: In situations where you have explicitly requested or agreed to our sharing of your information with a third party (for example, if you ask us to refer you to a partner or you engage with third-party plugins on our site), we will share your information as instructed by you.
No Sale of Personal Data: We do not sell, rent, or trade personal information collected through our Website to third parties for their own promotional or marketing purposes.
Any third parties with whom we share data as described above are limited in their ability to use your information for any purpose other than to provide services for us or as required by law. We ensure that such third parties are subject to privacy and security obligations consistent with this policy and applicable law.
3.5. Your Choices (Communication Preferences and Cookies)
Opting Out of Marketing Emails: If you have subscribed to our newsletter or otherwise agreed to receive promotional emails from us, you can opt out at any time. To unsubscribe from our marketing communications, simply click the “unsubscribe” link in the footer of any marketing email you receive from Regmina. Alternatively, you may contact us directly (see Section 5.7 Contact Information below) to request removal from our mailing list. Please note that even if you opt out of marketing messages, we may still send you important administrative or service-related communications (for example, updates about an ongoing service you have with us or notices about changes to our policies), as these are not promotional in nature.
Cookie Controls: As mentioned in Section 3.2, you have the ability to control cookie usage through your browser settings. Most web browsers allow you to refuse new cookies, delete existing cookies, or notify you when new cookies are set. Please refer to your browser’s help documentation for details on how to manage cookies. Additionally, some analytics providers offer their own opt-out mechanisms (for example, Google Analytics offers a browser add-on to opt out of analytics tracking). Keep in mind that disabling cookies may affect your user experience on our Website, such as by preventing certain features from working.
3.6. Accessing and Correcting Your Personal Information (Website)
If you have provided personal information through our Website (for example, by submitting a contact form or signing up for a newsletter), you have the right to request access to that information and to ask for corrections or deletion of any inaccuracies. You may contact us at our designated privacy email or mailing address (see Section 5.7) to:
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Request Access: You can ask what personal data we have collected about you through the Website and request a copy of that data in a commonly used format.
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Request Correction: If any personal information we have about you is incorrect or outdated, you can request that we correct or update it. For instance, if you change your email address or notice a typo in the information you provided, let us know and we will fix it.
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Request Deletion: You may request that we delete personal information you have provided via the Website. For example, if you previously contacted us and would like your inquiry and contact details removed from our systems, you can ask us to do so.
We will make reasonable efforts to respond to such requests in a timely manner and in accordance with applicable data protection laws. Please note that deletion of certain data may be subject to legal retention requirements or our legitimate interests (for example, we may need to retain communications to establish a history of interactions if you later become a client). If we cannot comply with a specific request, we will provide an explanation subject to legal restrictions.
Rest assured, Regmina is committed to honoring your rights and ensuring transparency. For a broader overview of your rights as a data subject, please refer to Section 5.5 below.
4. Services (Clients and Service Users)
When you become a client of Regmina or use our Services (such as company registration, accounting, and consultation), we will necessarily collect and process certain personal data in order to deliver those services. This section explains how we collect, use, and share information in the context of providing our professional Services.
4.1. How We Collect Information for Our Services
We may collect various types of personal data from clients (and individuals acting on behalf of clients) as well as from other sources, as needed to perform our Services. This includes:
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Contact and Identity Information: When you engage our Services, we will collect identifying and contact details such as your full name, business name or company details, registration codes or company identification numbers, VAT number (if applicable), postal address, phone number, and email address. For company registration services, we may collect personal identification details of company founders or directors (e.g., date of birth, identification document numbers, residency, etc.) as required by law to register a company.
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Financial and Accounting Data: If you use our accounting or bookkeeping services, we will handle financial records that you provide to us. This may include invoices, receipts, bank statements, transaction histories, tax reports, payroll information, and other financial documents. These records might contain personal data about you or other individuals (for example, names of employees on payslips or clients listed on invoices). We may also collect payment information for billing purposes, such as bank account details or payment transaction IDs, to process service fees.
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Consultation and Service Content: If you engage in our consultation or business advisory services, we will collect any information you choose to share with us during the course of that service. This could include business plans, strategy documents, or other contextual information which might contain personal data (for example, personal details of business partners or stakeholders relevant to your consultation). We also keep records of our communications and meetings with you, which may include notes on your queries and our advice.
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Communications and Correspondence: We retain correspondence related to the Services. This includes emails, letters, contracts, engagement agreements, support requests, and any other communications between you (or your organization) and Regmina. Such correspondence often contains personal identifiers like names, contact details, and any information you choose to disclose about your situation or employees (if relevant to the service).
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Third-Party Sources: In some cases, we may obtain personal data from third-party sources as part of delivering our Services. For example, for company formation we might need to obtain information from government company registries or verification services; for accounting, we might receive data from your previous accountant or directly from systems you authorize us to access (like accounting software or banking platforms). We might also collect information from publicly available databases or credit-check services to fulfill due diligence or legal obligations (such as anti-money laundering checks) before providing certain services.
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Personal Data of Third Parties Provided by You: You may provide us with personal information of third parties in the course of using our Services. For instance, when we handle your company’s payroll, you provide us with your employees’ personal data; or if we are registering a company, you might provide information about shareholders or directors. We will treat all such third-party personal data in accordance with this Privacy Policy. It is your responsibility to ensure you have the authority or consent to share third-party personal data with us. For example, if you are disclosing an employee’s information, you should have informed that employee or have a legal basis to do so. We assume that any personal data of others you provide to Regmina has been collected lawfully by you and that we have the right to use it for the intended purpose of providing you the Service.
We collect the above information either directly from you (through forms, meetings, emails, and documents you supply), or indirectly through your use of our Services (e.g., if you grant us access to a financial system, we collect data from that system as needed). In all cases, we aim to limit our collection to what is relevant and necessary for the specific service you have engaged.
4.2. How We Use Information (Services)
Regmina uses personal data collected in the course of providing Services for purposes that are aligned with our contractual obligations and legitimate business interests. The main purposes for which we process client-related personal data include:
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Delivering Services: First and foremost, we use the information to carry out the Services you have requested. This means using provided personal and business details to perform tasks such as preparing and filing documents to register your company, bookkeeping and preparing financial statements, filing tax returns, or providing tailored business consultations. For example, we will use the personal and company information you give us to complete registration forms with government authorities or to set up accounting ledgers and reports.
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Communicating with You: We use your contact information (email, phone, address) to communicate with you regarding service matters. This includes sending service deliverables (e.g., completed registration documents or financial reports), updates on the status of tasks, asking clarification questions, and arranging meetings. We also use it to notify you of any issues, upcoming deadlines (for example, an approaching tax filing date), or changes related to the services we are providing.
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Billing and Administration: Personal information (such as your name or business name and address) is used for administrative purposes like invoicing, billing, and account management. We process financial details and payment information to charge for our Services and to keep accurate financial records. For instance, if you pay for services via bank transfer or credit card, we (or our payment processor) will use your payment details to complete that transaction and we will retain transaction records for accounting and auditing.
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Compliance with Legal Obligations: We may process and retain certain personal data to fulfill our legal and regulatory obligations. For example, business and accounting records must be maintained for a legally required period under financial regulations; we might need to verify identities and retain copies of identification documents to comply with anti-money laundering (AML) laws or other due diligence requirements; and we will use relevant information to prepare statutory filings (like annual accounts or tax declarations) as mandated by law. In doing so, we ensure that we handle your data in line with applicable regulations and solely for the purpose of compliance.
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Improving Our Services: Internally, we may use information and feedback to improve and develop our service offerings. For instance, we might analyze common queries or data patterns (in aggregated form) to optimize our processes or identify what additional services might benefit our clients. If we record calls or keep detailed notes (with your permission or as allowed by law), it might be for training and quality assurance, so that we can better serve you and other clients in the future.
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Client Support: If you reach out with questions or need technical help (for example, help with using a client portal or sending documents securely), we will use your information to provide support. This may involve reviewing relevant account information or settings to troubleshoot issues.
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Protecting Our Rights and Interests: We may process personal data as necessary to enforce the terms of our service agreements or to protect our legal rights. For example, we may use records of communication or service delivery to resolve any disputes or to demonstrate what work was performed. We might also use data to detect and prevent fraud or other misuse of our Services.
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Marketing of Related Services: If you are a client, we may use your contact information to inform you about services related to those you have already purchased, or new services that we believe might be useful for your business. We will do this only in accordance with applicable marketing laws – for instance, if local law requires that we obtain your consent or gives you the right to object, we will ensure those requirements are met. You will always have the opportunity to opt out of receiving such communications (see Section 3.5 on how to adjust your preferences).
We ensure that any personal data used for these purposes is handled on an appropriate legal basis – which will typically be one or more of the following: fulfilling our contract with you, complying with a legal obligation, or pursuing our legitimate interests in running and improving our Services (balanced against your rights and expectations). Where we rely on consent (such as for certain marketing communications), we will obtain it separately and you may withdraw it at any time.
We will not use the personal information collected through our Services for purposes that are incompatible with the service relationship unless we obtain your permission or are required/permitted by law. If we ever need to use your data for a new purpose, we will inform you and obtain consent when necessary.
4.3. How We Share Information (Services)
In the course of providing our Services to you, it may be necessary to share your personal data with certain third parties. Regmina discloses client-related information only in the situations outlined below and always with appropriate safeguards:
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Service Delivery Partners and Subcontractors: We may share information with trusted partners or subcontractors who assist us in delivering the Services. For example, we might collaborate with independent accounting professionals, legal advisors, or consultants on certain client projects. If, for instance, an outside accountant is helping to prepare your financial statements, we will share the necessary financial data with them. All such partners are bound by confidentiality and data protection obligations and will only use your information to carry out the tasks we’ve contracted them for.
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Government Authorities and Registries: A key part of services like company registration and statutory accounting is interacting with government agencies or regulatory bodies. We will share necessary personal and company information with the relevant authorities to fulfill your requested service. For example, when registering a company on your behalf, we provide your details (and any other required personal data of founders/directors) to the national business registry or companies house. Similarly, for accounting or tax services, we may submit financial records or tax filings that include personal data to the tax authorities or other regulatory agencies as required by law.
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Payment Processors and Financial Institutions: If you pay for our Services via electronic payment, credit card, or other means, we may share necessary billing information with banks and payment processing companies. For example, if we use an online payment gateway or invoicing service, your name, invoice amount, and payment details will be processed through that third-party system to complete the transaction. These entities are authorized to use your information only as needed to process payments on our behalf.
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IT and Cloud Service Providers: Regmina uses third-party IT infrastructure (such as cloud storage services, email service providers, and software tools) to manage client data and communications. Your personal data may be stored and processed on these third-party platforms (for instance, documents you send might be stored in a secure cloud storage account, or your email correspondence might pass through our email service provider). We choose reputable providers that employ strong security measures and we have agreements in place to ensure your data remains protected and is handled according to our instructions.
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Affiliates: If Regmina is affiliated with other companies (e.g., a parent company or sister companies offering related services), we might share client information with those affiliates for coordinated service delivery or internal administrative purposes. For instance, if another company within the Regmina group provides a portion of the service or if we refer you to an affiliate for an additional service, your basic details may be shared to facilitate that process. Any affiliate that receives personal data will treat it in accordance with this Privacy Policy or have in place similar privacy safeguards.
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Business Transfers: In the event that Regmina undergoes a business change such as a merger, acquisition, or sale of business assets, client information (which may include personal data) could be part of the transferred assets. If such a transfer occurs, we will ensure that the new owner is bound to respect the same obligations regarding your personal data as stated in this policy. We will notify you of any change in ownership or use of your personal data, as well as any choices you may have regarding your personal data, if required by applicable law.
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Legal Compliance and Protection: We may disclose personal data to third parties if it is necessary to comply with a legal obligation or enforce our rights. This includes:
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Compliance with Law: If we are compelled by law, regulation, court order, or official request to disclose specific information, we will do so. For example, in response to a court subpoena or an audit request from a tax authority, we might need to provide relevant records that include personal data.
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Enforcing Agreements: We may share information as needed to enforce or apply the terms of our service contracts or other agreements, such as sharing details of a case with our legal counsel or debt collection agencies if a client fails to pay for services rendered.
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Protecting Rights and Safety: If necessary, we will share information to protect the rights, property, or safety of Regmina, our clients, or others. For instance, if a client were involved in fraudulent or illegal activity impacting our services, we might share information with law enforcement agencies to address the situation.
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With Client Consent: Outside of the situations listed above, we will share your personal data with third parties only if you have given consent for us to do so. For example, if you ask us to coordinate with your lawyer, auditor, or another consultant and provide them information, we will share data as instructed by you.
Importantly, we do not disclose your personal information to third parties for their own marketing or advertising purposes without your explicit consent. We also do not sell or rent client personal data to any third party.
Any third party that receives personal data in the context of our Services is carefully chosen and is required to use the data only for the purposes we’ve specified, consistent with this Privacy Policy and applicable confidentiality and data protection laws.
4.4. Data Retention and Deletion
Regmina will retain personal data only for as long as it is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our data retention practices for different scenarios are as follows:
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Active Client Relationship: If you are a client, we will retain your personal data for the duration of our business relationship. This means we keep the data on file while we are providing services to you, so we can effectively manage and deliver those services.
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After Service Completion: Once our service engagement with you is completed or terminated, we may retain your data for a defined period. We do this to comply with legal obligations and legitimate business purposes. For example:
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Accounting and financial records (which may include invoices, payment records, and accounting work product containing personal data) are typically kept for a minimum period as required by law (such as 5 to 10 years or the period mandated by local financial regulations) for auditing and tax purposes.
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Company registration documents and corporate records we helped prepare might be retained for a number of years in case you or authorities need references or in case of any future disputes.
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Communications and consultation notes might be kept for a certain period in our archives for record-keeping, to defend against potential legal claims, or to aid in business continuity (for instance, if you return for additional services later, having past context can be useful).
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Prospective Clients and Inquiries: If you reached out to us via the Website or other means but did not ultimately engage our services, we may keep your contact information and correspondence for a limited time. This is to allow us to follow up on your inquiry or offer services in the near future. If there is no ongoing communication, such inquiry data is usually deleted or anonymized after a reasonable period unless you consent to further retention (for example, staying on a mailing list) or we are required to keep it longer for legal reasons.
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Legal Holds: In certain cases, even if a client relationship has ended, we may need to retain data for a longer period because of legal requirements or proceedings. For instance, if Regmina is involved in a legal dispute or investigation, relevant data may be retained until that issue is resolved, even if this extends beyond normal retention periods.
When the retention period for a set of data expires, or if data is no longer needed, we will ensure it is securely deleted, destroyed, or anonymized (so that it can no longer be associated with an individual). We regularly review the data we hold and erase or anonymize information that is no longer required.
Deletion Requests: In addition to our standard retention practices, you have the right to request deletion of your personal data (see Section 5.5 on Your Rights). Upon such a request, we will remove the data you ask us to delete provided that (a) it is information we are not legally required or otherwise permitted to keep, and (b) its deletion will not impede our ability to comply with legal obligations or assert legal rights. For example, we generally cannot delete records that we must maintain under tax laws, nor can we delete information that is relevant to an ongoing contract or dispute. We will inform you if any data cannot be deleted due to such reasons.
Regmina’s goal is to not retain personal data in identifiable form for longer than is necessary. We strive to adhere to the data minimization and storage limitation principles of applicable data protection laws, like the GDPR.
5. General
5.1. International Transfers of Personal Data
Regmina is based in the European Union (our company is registered in Lithuania), and we primarily process personal data within the European Economic Area (EEA). However, in certain circumstances, the personal data we collect may be transferred to and stored or processed in countries outside of your country of residence or the EEA. For example:
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We may use cloud service providers or other third-party vendors that are located in or utilize servers in different countries.
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If you are located outside of Lithuania or the EEA, communications between you and us (by email, phone, or via the Website) will inherently involve international data transfer.
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In some cases, to provide our Services or for technical support, personnel or partners located in another country might access the data (always under strict controls).
Data Protection for International Transfers: Whenever we transfer personal data across international borders, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These measures may include:
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Transferring data only to countries that have been officially recognized as providing an adequate level of data protection under EU law; or
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Implementing standard contractual data protection clauses (so-called Standard Contractual Clauses) approved by the European Commission, which legally bind the recipient to protect the personal data; and/or
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Relying on other permitted data transfer mechanisms and assurances, such as an entity’s binding corporate rules, approved codes of conduct or certification mechanisms, or obtaining your explicit consent where required.
We will also ensure that any third-party data processors outside the EEA are contractually obligated to uphold privacy protections equivalent to those required within the EEA.
You can contact us (Section 5.7 below) if you would like more information about the safeguards we have in place for international data transfers. By using our Website or Services, or by communicating with us, you acknowledge that your personal data may be transferred to and processed in countries outside of your own, subject to the protections described here.
5.2. Mandatory Disclosures
It is possible that we will be required to disclose personal data in response to legal or regulatory obligations. Regmina will comply with applicable laws and regulations, which may require us to provide personal data to courts, regulatory bodies, law enforcement agencies, or government authorities under certain circumstances. For example:
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We may disclose information in response to a court order, subpoena, or other legal process.
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We may disclose information to government authorities if compelled to do so for national security, law enforcement, or other issues of public importance.
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We might be obligated by laws (such as anti-money laundering regulations) to report certain transactions or suspicious activities and provide relevant personal data to the competent authorities.
Additionally, we reserve the right to disclose personal data as needed to protect our legal rights or the rights of others. This includes cases where we believe disclosure is necessary to investigate, prevent, or respond to potential violations of law, to enforce our service agreements or other contracts, or to protect the safety of Regmina, our clients, or the public. For instance, if someone makes a claim against us regarding the services provided, we may present relevant data as evidence.
When complying with such mandatory requests or legal obligations, we will endeavor to ensure that the request is legitimate and we will only disclose the minimum amount of data necessary to fulfill the requirement. Whenever permitted, we may also notify you of such disclosure (for example, if a government agency requests your data) so that you are aware of it, unless we are legally forbidden from doing so.
5.3. Security Measures
Regmina takes the security of personal data very seriously. We have implemented reasonable and appropriate technical and organizational measures to protect the personal information we collect against unauthorized access, loss, misuse, alteration, or destruction. These security measures include, but are not limited to:
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Technical Safeguards: We use industry-standard security practices to secure our IT systems. This includes the use of firewalls, encryption technologies (for example, encrypting data in transit via SSL/TLS when you access our Website or send us information, and encrypting sensitive data at rest), secure configuration of our servers, and regular security updates to our software. Access to sensitive information is restricted through authentication mechanisms (such as passwords and, where appropriate, multi-factor authentication).
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Organizational Safeguards: Internally, we restrict access to personal data strictly to employees, contractors, and agents who need to know that information in order to process it on our behalf and who are subject to confidentiality obligations. We provide training to our staff about privacy and data security best practices to ensure that they handle your data responsibly and safely.
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Physical Safeguards: Where personal data is stored in physical form (e.g., paper documents, backup media), we secure it within our offices or storage facilities. Our offices have appropriate access controls, and sensitive documents are kept in locked cabinets or rooms accessible only to authorized personnel.
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Monitoring and Testing: We monitor our systems for possible vulnerabilities and attacks, and we regularly assess and test our security measures to ensure they remain effective. We also have incident response plans in place in case of a security breach, which include notifying affected individuals and authorities as required by law.
While we strive to protect your personal data, it’s important to note that no method of transmission over the Internet, and no method of electronic storage, is completely secure. Therefore, although we work very hard to safeguard your information, we cannot guarantee absolute security. You can also play a part in protecting your data by using strong passwords, keeping confidential any credentials or passcodes we provide you, and notifying us immediately if you suspect any unauthorized access to your personal information.
If you have reason to believe that your interaction with us or your data might no longer be secure (for example, if you feel that the security of an account you have with us has been compromised), please contact us immediately using the contact details in Section 5.7 so we can take appropriate steps.
5.4. Third-Party Websites and Services
Our Website or communications may contain references or links to third-party websites, applications, or services (for example, a link to a government portal for company registration, or social media sharing buttons, or resources on a partner’s site). Please be aware that this Privacy Policy does not apply to any personal data collected on or through any third-party websites or services that you visit via those links. Third-party sites and services operate independently of Regmina and will have their own privacy policies, which we recommend you review. We are not responsible for the content, privacy practices, or handling of your information by any third parties outside of our control.
Additionally, if as part of our Services you use any third-party integrations or if we refer you to an external service provider, your information might be collected by those third parties under their own terms. For example, if we help you set up an account with an online bookkeeping software or if you choose to use a third-party file transfer service to send us documents, those services will collect data under their own policies.
We disclaim any responsibility or liability for the privacy and data security practices of third parties. We encourage you to be cautious and to review the privacy statements of any external websites or services you use to understand how they collect and use information.
5.5. Your Rights as a Data Subject
Regmina is committed to respecting the rights you have under applicable data protection laws (including the EU General Data Protection Regulation (GDPR) where applicable). Under these laws, and subject to certain conditions and exceptions, individuals have a range of rights regarding their personal data. These rights may include:
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Right to Access: You have the right to request confirmation of whether we are processing your personal data, and if so, to request a copy of the personal data we hold about you. This allows you to receive a copy of the information we maintain and certain supplementary information about how it is processed.
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Right to Rectification: You have the right to request that we correct any inaccuracies or incomplete information in your personal data. If you believe that any personal data we have is incorrect (for example, outdated contact information), please inform us and we will update it.
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Right to Erasure: This is sometimes known as the “right to be forgotten.” You may have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you believe it is being unlawfully processed. We will honor such requests to the extent possible – for instance, if you withdraw your consent (where consent is the legal basis) or if you object to processing and we have no overriding legitimate grounds to continue. Do note that we may need to retain certain data if required by law or for legitimate business purposes (as outlined in Section 4.4 on Data Retention).
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Right to Restrict Processing: You have the right to ask us to suspend the processing of your personal data in certain scenarios – for example, if you contest the accuracy of the data (until we can verify its accuracy), or if you have objected to processing (pending verification of whether our legitimate grounds override yours). When processing is restricted, we will still store your information, but not use it further until the restriction is lifted.
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Right to Data Portability: In situations where processing of your personal data is based on your consent or on a contract and carried out by automated means, you have the right to request a copy of the personal data in a structured, commonly used, machine-readable format (for example, CSV or JSON). You also have the right to request that this data be transmitted to another data controller, if technically feasible. This right is designed to make it easier for you to transfer personal data between service providers.
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Right to Object: You have the right to object to our processing of your personal data in certain circumstances. In particular, you can object to processing that is based on our legitimate interests or for direct marketing purposes.
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Direct Marketing: If we are sending you marketing communications, you can opt out at any time (see Section 3.5 on Communication Preferences). Once you object, we will cease processing your data for marketing purposes immediately.
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Legitimate Interests: If you object to processing that we justify on legitimate interests (for example, an analytics process or a security measure), we will evaluate your objection and will stop processing the personal data unless we have compelling legitimate grounds to continue that override your rights and interests, or the processing is needed for legal claims.
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Right to Withdraw Consent: In cases where we rely on your consent to process personal data (such as for certain types of marketing or optional services), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it will not affect processing of your personal data under other legal bases.
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Right to Lodge a Complaint: If you believe that we have infringed your privacy rights or violated any data protection laws, you have the right to lodge a complaint with a supervisory data protection authority. If you are in the European Union, you can contact the data protection authority in the country of your residence, place of work, or where the alleged infringement took place. In Lithuania (where Regmina is registered), the supervisory authority is the State Data Protection Inspectorate. We would, however, appreciate the chance to address your concerns directly before you approach a regulator, so we encourage you to contact us first with any complaint (we take all privacy concerns seriously and will do our best to resolve them).
Exercising Your Rights: You may contact us at any time to exercise the rights listed above. Our contact details are provided in Section 5.7 (Contact Information). Please clearly state what right you wish to exercise and provide necessary details to process your request (for example, the specific information you want to access, or the corrections you want made). For your protection, we may need to verify your identity before fulfilling certain requests, especially for access or deletion, to ensure we do not disclose data to the wrong person or delete data in error.
We will respond to legitimate requests as soon as practicable and within the timeframes required by law (generally within one month, with the possibility to extend by an additional two months for complex or multiple requests). If we cannot fulfill your request for any reason, we will provide an explanation (subject to any legal restrictions).
We do not usually charge a fee for the exercise of these rights. However, if a request is manifestly unfounded or excessive (for example, repetitive requests), we may either charge a reasonable fee to cover administrative costs or refuse to act on the request, as permitted by law.
5.6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other circumstances. When we make changes, we will update the “Last Updated” date at the bottom of this Privacy Policy.
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Material Changes: If we make any material (significant) changes to how we collect, use, or share your personal data, we will provide a prominent notice of such changes. This notice may be provided on our Website (for example, via a banner or pop-up notification) and/or by direct communication to you via email if you have an active relationship with us. In certain cases, if required by law, we may seek your consent to changes in how we use your personal information.
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Reviewing Updates: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website or Services after any updates or revisions to this Privacy Policy have become effective will constitute your acceptance of the updated terms, except where otherwise required (for instance, we would expressly seek your consent if needed).
If you do not agree with the changes to the Privacy Policy, you should stop using our Website and Services and inform us of your concerns. We value your privacy and will not reduce your rights under this Privacy Policy without your explicit consent.
5.7. Contact Information
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, or if you wish to exercise your rights regarding your personal data, please contact us. You can reach us in the following ways:
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Email: Send your inquiries or requests to privacy@regmina.com. This is our designated email address for privacy and data protection matters. We monitor this inbox and will endeavor to respond promptly.
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Postal Mail: You may also contact us in writing at the postal address below. Please address any written correspondence to “Attn: Privacy Officer” to ensure it reaches the appropriate team:
Regmina, UAB
Attn: Privacy Officer
Maučiuvio g. 17-4, Nairių k.
LT-39380 Pasvalio r.
Lithuania -
Contact Form: Alternatively, you can reach out through the contact form on our Website (if you have a general inquiry and indicate it’s related to privacy, we will route it to the appropriate personnel).
We will gladly receive and process requests or feedback in any of the above channels. If you are contacting us to exercise a specific data protection right, please provide as much detail as possible regarding your request to help us fulfill it efficiently (see Section 5.5 for guidelines on exercising your rights).
Regmina, UAB is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. Thank you for trusting us with your information. We are always here to answer your questions and address your concerns regarding privacy.